San Juan, Puerto Rico — July 19, 2010 — Universal Insurance Company today announces that it will provide bilingual identity management services from CyberScout at no charge to its policyholders, becoming the first insurance company to do so in Puerto Rico.
Universal is taking the lead in combating Puerto Rico’s growing incidence of identity theft by extending to policyholders CyberScout’s LifeStages services, which help protect and restore the identity of customers. Universal will provide these services free of charge under the name IDSafe™.
“Our policyholders need this protection at a time when identity theft is growing at an alarming rate,” said Monique Miranda, President and CEO of Universal Group, Inc. “Our partnership with CyberScout provides our policyholders the expertise of our strategic partner they can trust to assist them in resolving their case quickly and give them peace of mind.”
Universal’s partnership with CyberScout comes at a critical time for Puerto Ricans, whose birth certificates demonstrate U.S. citizenship and can be used to obtain fraudulent social services, driver’s licenses and passports.
“Universal is taking the lead in Puerto Rico by providing policyholders with our state-of-the-art prevention and protection services to keep its customers safe,” said Matt Cullina, chief executive officer of CyberScout. “We’re excited to partner with a company that is coming up with a comprehensive solution for its customers at exactly the right time.”
CyberScout’s bilingual fraud specialists service fraud victims, from the initial call for help until the case is resolved. We provide educational information and advice to help protect people from the loss of their identity and our bilingual fraud specialists service victims from the initial call for help.
