CyberScout, America’s leading identity theft resolution and education services provider, has announced that Utica National Insurance Group is providing CyberScout’s comprehensive identity theft resolution services to Utica’s personal lines policies as a replacement for another vendor, and has also contracted to provide these services to the company’s commercial policyholders.
Through CyberScout (www.cyberscout.com), Utica Insurance is providing commercial identity recovery coverage to covered business owners, partners, school administrators, fire department chief officers, head librarians, senior ministerial employees and all employed clergy. Utica’s Commercial Identity Recovery coverage comes as an optional endorsement to an insured’s building and personal property coverage form for a commercial policy. It includes:
Reimbursement – Up to $15,000 for covered expenses incurred to repair credit history and identity records in the event of an identity theft. Covered expenses include lost wages, child care, credit bureau reports and fees for re-applying for loans declined due to falsified credit information.
Case management services – Personal help restoring a policyholder’s credit and identity records with credit bureaus, law enforcement agencies and financial institutions. Includes adedicated, toll-free Identity Recovery Help Line to answer questions and provide assistance.
“Millions of victims face identity theft each year. It’s frustrating, confusing and frightening, and it cantake a great deal of time and effort away from someone who needs to run a business,” said Michael Austin, vice president and director of corporate communications for Utica National(www.uticanational.com). “Our new Identity Recovery coverage through CyberScout lets business owners focus on what’s most important – their business.”
CyberScout will provide Utica with its program of expert, one-on-one resolution services and consultation with on-demand, 24/7 access to certified fraud specialists, plus credit and fraud monitoring tools.
“Expert assistance is required when consumer or business accounts have been taken over, newaccounts have been opened fraudulently for financial gain, or simply when someone has questions or needs to mitigate risk associated with identity theft,” said Matthew Cullina, CEO of CyberScout. “Utica National policyholders will have access to a fraud specialist who can help reclaim their identities and regain their financial security. For commercial policyholders, this coverage will allow business owners to enjoy peace of mind and to concentrate on the day-to-day operations of their enterprise.”
Identity theft resolution services for Utica personal policyholders include a toll-free hotline, as well as assistance with placing fraud alerts, completing fraud affidavits, replacing documents and interfacing with police departments, creditors, collection agencies and credit rating bureaus.Utica’s policyholders and their immediate household members will also have dedicated online access to CyberScout’s proactive educational material, including daily threat alerts, investigative articles, monthly newsletters, white papers and preventative tips.
