CyberScout, an industry leader in identity management, identity theft education and resolution services, announced today a new partnership with Columbia Insurance Group. This partnership will give policyholders free access to a team of professional fraud specialists and identity management experts to help shield them from identity theft, America’s fastest-growing crime. 

“The safety and security of our policyholders is our first priority,” said Jim Kaster, Director – Personal Lines Center of Columbia Insurance Group. “No one is immune to the risk of identity theft, and we wanted to ensure that our policyholders would be prepared to deal with that possibility. Partnering with CyberScout, a leader in identity theft education and resolution, gives them the peace of mind they need.” 

CyberScout provides an expert personal advocate who works one-on-one to assist policyholders through all of the challenges of identity and credit restoration. The company's resolution service is designed to reduce the time, stress, and financial impact suffered by identity theft victims, and to simplify the process for all involved.

“The Midwest and Southeast, like the rest of America, is being hit hard by identity theft," said Steve Christenson, president of CyberScout. "We commend Columbia Insurance Group for its leadership in taking this risk seriously and taking clear, effective action to protect its policyholders.”

CyberScout Resolution Service

If a policyholder becomes a victim of identity theft, an CyberScout expert personal advocate will guide and assist them through the entire process of restoring their credit and identity. CyberScout’s identity theft resolution service includes:

• Unlimited one-on-one access to an expert personal advocate    
• Fraud alerts placed with all three credit bureaus    
• Step-by-step review of credit reports from all three bureaus
• Assistance preparing the Fraud Victim Affidavit and all other needed documents
• Assistance notifying all relevant businesses, agencies and institutions
• Assistance replacing checks, credit cards and debit cards
• A full year of credit monitoring and fraud monitoring
• A full year of active follow-up after resolution
• All services also apply to immediate family members

In addition to identity theft resolution services, all partners have access to CyberScout’s proactive educational material through a dedicated website, found at: www.columbia-idtheft.com