BAI Retail Delivery, booth 3736 – As part of its continued involvement and support of the financial services industry, CyberScout^® will speak and exhibit at this year’s BAI Retail Delivery Conference & Expo on November 12-14 in Chicago, Illinois, booth 3736. The three-day conference is the premier retail financial services event in the world, and brings together thousands of retail banking professionals annually. CyberScout is the nation’s leading consultative provider of identity and data risk management, resolution and education services.

Sean Daly, CyberScout COO, will speak alongside Everbank Vice President Mike Young, a long-term partner of CyberScout. Together, Daly and Young will talk about the rash of breaches making major headlines and their effect on a bank’s customer experience in a session titled Transforming the Customer Experience When Fraud Attacks. The presentation will take place on Thursday, November 13 at 1:30 p.m. 

Daly has more than 20 years of financial experience and is currently responsible for overseeing the financial strategy and global expansion of CyberScout, most recently opening offices in Montreal and Galway, Ireland. Young has decades of financial experience and currently manages Everbank’s consumer and business banking products, as well as online and mobile banking services.

“Financial institutions have felt the brunt of mainstream breaches – Target, P.F. Chang’s, Home Depot, and others, by reissuing cards, communicating with customers of any potential fraud, and managing any financial repercussions from the exposure of credit and debit card data,” said Daly. “By offering your customers proactive and reactive identity services, you can actually turn a dire breach situation into a win for your bank by serving as an advocate and guardian, and going above and beyond for your customers.”

Each year, BAI Retail Delivery brings together the most influential group of financial services leaders in the industry, showcasing emerging technologies and innovative products, services, practices and processes that enable banks to support customers worldwide. 

Visit CyberScout at booth 3736 to learn more about identity management and data risk services. For more information about BAI Retail Delivery 2014, please visit BAIRetailDelivery.com.

About BAI Retail Delivery 
BAI Retail Delivery 2014 is the premier retail banking conference in the world. The event is attended by more than 3,000 financial services professionals including retail banking organizations around the globe and financial technology and business solutions providers to these financial institutions. This highly engaging, interactive event focuses on resolving key challenges and identifying new opportunities to forge new paths to profitability and growth. For more information visit: BAIRetailDelivery.com.