Farmers Alliance Companies announced today a partnership with CyberScout® to provide the nation’s premier identity theft resolution services to all farm and homeowner policyholders and their families, at no additional charge. Any Farmers Alliance farm or homeowner policyholder who becomes a victim of identity theft will receive free access to the fraud specialists at CyberScout, America’s leading provider of identity theft resolution and education services.
“Identity theft can impact anyone, anywhere,” said Farmers Alliance President and CEO L. Keith Birkhead. “This isn’t just a city problem. Rural people are as susceptible as anyone.” More than 40 percent of Farmers Alliance’s total business is written in the farm insurance area, with policyholders living in nine states. All Farmers Alliance farm and homeowner policyholders are included under the new partnership.
“We look for business partners that can provide the excellent level of service our customers are entitled and accustomed to,” continued Birkhead. “CyberScout offers that level of service.”
“We’re proud to be working with Farmers Alliance to help protect its policyholders against this insidious crime,” said CyberScout CEO Sheryl Christenson. “American farmers are the bedrock of our nation, and they deserve the best protection available. We’ll do our utmost to make sure they get whatever help they need.”
Birkhead added, “We’re confident that if any of our customers fall victim, CyberScout will provide expert guidance and a clear road map to help them get their lives back in order.”
CyberScout Resolution Service
If a policyholder becomes a victim of identity theft, an CyberScout expert personal advocate will guide and assist them through the entire process of restoring their credit and identity. CyberScout’s identity theft resolution service includes:
- Unlimited one-on-one access to an expert personal advocate
- Fraud alerts placed with all three credit bureaus
- Step-by-step review of credit reports from all three bureaus
- Assistance preparing the Fraud Victim Affidavit and all other needed documents
- Assistance notifying all relevant businesses, agencies and institutions
- Assistance replacing checks, credit cards and debit cards
- A full year of credit monitoring and fraud monitoring
- A full year of active follow-up after resolution
- All services also apply to immediate family members
In addition to identity theft resolution services, all policyholders have access to CyberScout’s proactive educational material through a dedicated website, found at http://www.fami-idtheft.com/home.htm.