Heartland Bank in Manson, Iowa today announced an expanded partnership with CyberScout® to offer customers FraudScout® credit and fraud monitoring. A partner since 2011, Heartland Bank customers now have access to FraudScout, a service that goes beyond classic credit monitoring to provide comprehensive fraud, credit, Internet and card monitoring. FraudScout quickly alerts users of any fraudulent activity, helping to avoid further identity and reputation damage. If fraud is detected, members have 24/7 access to fraud resolution specialists.
Customers also have access to LifeStages® Identity Management Services for proactive identity and reputation management, education, and resolution. The LifeStages program will be made available to customers in different bundle options.
FraudScout monitors a full-range of credit and non-credit information that’s used to commit fraud. It scours public and private databases, social media channels, and the Internet’s black market for the presence and possible misuse of customer identities and credit data. If FraudScout detects potentially unscrupulous activity, consumers receive an alert, followed by access to around-the-clock full resolution support from CyberScout experienced fraud specialists to help them every step of the way.
Life’s greatest moments and events—having children, attending college, getting married, buying a home, retiring—bring different risks and exposures. More than just detection and reactive monitoring, LifeStages Identity Management Services provides consumer education, advocacy and guidance 24/7. From a lost wallet to stolen documents, to assistance with social media privacy settings, customers have access to a high-touch concierge service to help manage their identities throughout life.
To learn more about Heartland Bank’s services, visit www.heartlandbanks.com or call 712-469-2800.
To learn more about CyberScout and how its services can help attract and retain customers, create a new revenue stream, and increase brand loyalty, visit www.CyberScout.com.
