CyberScout
September 10, 2013

Madison Mutual Selects CyberScout to Offer Identity Management Services to Policyholders

CyberScout®, the nation’s premier identity management and data risk management services provider, has partnered with Madison Mutual Insurance Company to offer LifeStages® Identity Management Service to policyholders. As identity risks continue to evolve and threats continue to plague consumers, Madison Mutual Insurance Company policyholders can rest assured knowing they’re protected from the newest identity risks like phishing scams, social media account or email account compromise, tax related identity theft, and more.
According to the 2013 Javelin Strategy & Research Identity Fraud Report, more than 12.6 million Americans were victims of identity theft in 2012. Recognizing this trend, Madison Mutual Insurance Company is offering their policyholders peace of mind in knowing their insurance company can help resolve crises ranging from fire loss to property damage, personal lawsuits and also identity theft.

“Madison Mutual Insurance Company has selected CyberScout to provide proactive and reactive insurance solutions to our policyholders because of their unsurpassed knowledge of identity management,” said Ed Sprehe, Director of Underwriting, Madison Mutual Insurance Company. “We recognize the growing threats against our identities – everything from medical identity theft to phishing scams designed to steal our personal information.  Our policyholders can now take comfort in knowing they have another benefit – identity management services – at their fingertips.”

CyberScout fraud specialists provide high-touch service to victims from the initial call through case resolution. Their expertise covers a range of issues, from proactive measures that provide protection to resolution in the case of true identity theft and account takeovers. The fraud specialists work one-on-one with victims and are available 24 hours a day, seven days a week until resolution is complete.

“Identity risks are continuously growing in size and sophistication and customers need a trusted advisor,” said Matt Cullina, CEO, CyberScout. “In an economic climate in which many companies are scaling back, Madison Mutual Insurance Company is demonstrating its policyholder commitment by enhancing customer experience with additional high value programs to keep their policyholder’s identities safe.”

To learn more, visit www.madisonmutual.com or contact your local independent insurance agent.

Based in the Midwest in Edwardsville, Illinois, Madison Mutual distributes its products exclusively through Independent Agents. The Company currently has over 200 agencies representing policyholders throughout Illinois and Missouri with more than 500 licensed producers.

Madison Mutual Insurance Company (MMIC) was founded in 1920. Over 90 years later, Madison Mutual continues to grow while striving for best-in-class service for their policyholders. Madison Mutual offers insurance for your automobile, home, farm, and umbrella coverage.