Midstate Mutual Insurance Company announced today a partnership with CyberScout® to provide the nation's premier identity theft resolution services to covered policyholders and their immediate family members, at no additional charge. Those who become victims of identity theft will receive free access to the fraud specialists at CyberScout, America's leading provider of identity theft resolution and education services.
“At Midstate Mutual, we're always looking to add value to our policies, and we really think we've hit a home run by partnering with CyberScout,” said Gregory N. Bruce, CIC, President of Midstate Mutual Insurance Company. “Identity theft can happen to anyone, and it leaves most people at a loss as to how to restore their good name and credit standing. We believe this program is one of the most comprehensive in the upstate New York area, and we’re very pleased to be able to provide this valuable service.”
In addition to the resolution service, Midstate Mutual will add an endorsement to provide for up to $10,000 in identity fraud related expense re-imbursement coverage, also at no additional cost to the policyholder.
“Every day, we see headlines about hackers and thieves stealing identities by the thousands,” said Diane DeChick, Midstate Mutual’s VP of Underwriting and Marketing. “Thanks to this program, our policyholders know they'll get the help they need if they should fall victim to identity theft. And that peace of mind is the best protection we can provide.”
CyberScout Resolution Service
CyberScout’s resolution service is designed to reduce the time, stress, and financial impact suffered by identity theft victims, and to simplify the process for all involved. Policyholders who become victims of identity theft should contact Midstate Mutual. Midstate will connect them with an CyberScout expert personal advocate, who will work one-on-one to guide them through the entire process of restoring their credit and identity. CyberScout’s identity theft resolution service includes:
- Fraud alerts placed with all three credit bureaus
- Step-by-step review of credit reports from all three bureaus
- Assistance preparing the Fraud Victim Affidavit and all other needed documents
- Assistance notifying all relevant businesses, agencies and institutions
- Assistance replacing checks, credit cards and debit cards
- A full year of credit monitoring and fraud monitoring
- A full year of active follow-up after resolution
In addition to identity theft resolution services, all policyholders have access to CyberScout’s proactive educational material through a dedicated website, found at www.midstatemutual-idtheft.com.
