Navy Army Federal Credit Union announced today that they will provide their Flag Checking members with identity theft services, through their partnership with CyberScout, the nation’s leading identity theft resolution and education provider. These members will receive proactive resources and one-on-one assistance - at no additional cost - in the event they become a victim of identity theft.
“ID theft is prevalent in today’s society, and although there are many ways to protect yourself, most consumers neither take the time nor care to learn those practices,” said Wayne Vann, President of Navy Army Federal Credit Union. “There are many preventative programs available; however, most were costly and did not have real value. We wanted a program to fix the issue should this ever happen to our members. CyberScout offers real value from this standpoint.”
In this age of technology, there is a serious threat of falling prey to identity theft, even if the proper precautions are taken. A recent example is the U.S. veterans’ data breach. This was one of the largest breaches of personal information ever; discs containing data on 26.5 million U.S. veterans were stolen from an employee of the U.S. Department of Veteran Affairs. This data, which included Social Security numbers, involves every living veteran who has served since 1976. The services offered by Navy Army FCU look to combat this issue and other potential identity theft disasters on the horizon.
If a Navy Army FCU Flag Checking member is victimized, CyberScout provides immediate assistance including:
- Systematic notification to credit bureaus, creditors and collectors, government agencies, and all other relevant parties
- Comprehensive case file creation to assist law enforcement and insurance
- A full year of weekly credit monitoring
- A full year of fraud monitoring
- All services apply to immediate family members
In addition, all Navy Army FCU members will have access to CyberScout’s comprehensive educational platform, which can be found at www.identitytheft911-navyarmyfcu.com. Members will have the opportunity to educate and protect themselves using the comprehensive tips, threat alerts, facts & resources, and articles found at the educational site.
“Navy Army is proud to partner with CyberScout to offer our members a stellar identity theft resolution service,” said Vann. “There is a warm transfer from our staff to their Resolution Center, where our members will then be assigned a personal advocate to take on the legwork and resolve the situation. I find a great deal of comfort with their processes.”
