CyberScout
August 22, 2007

NC Grange Mutual Insurance Provides CyberScout Identity Management and Resolution Service

CyberScout, an industry leader in identity management, identity theft education and resolution services, announced today a new partnership with NC Grange Mutual Insurance. This partnership will give policyholders free access to a team of professional fraud specialists and identity management experts to help shield them from America’s fastest-growing crime.

“At NC Grange Mutual, we're always looking for ways to add value to our policies,” said Robert Caldwell, President of NC Grange Mutual Insurance Company. “Identity theft can happen to anyone, and most people have no idea how to avoid it or what to do if they're victimized. We’re very pleased to partner with the nation's leader in identity theft education and resolution to provide this valuable service.”

“North Carolina, like the rest of the nation, is being hit hard by identity theft," said Steve Christenson, president of CyberScout. "We commend NC Grange Mutual Insurance for its leadership in seeing this risk and taking action to protect its policyholders.”

CyberScout Resolution Service

If a policyholder becomes a victim of identity theft, an CyberScout expert personal advocate will guide and assist them through the entire process of restoring their credit and identity. CyberScout’s identity theft resolution service includes:

  • Unlimited one-on-one access to an expert personal advocate 
  • Fraud alerts placed with all three credit bureaus 
  • Step-by-step review of credit reports from all three bureaus 
  • Assistance preparing the Fraud Victim Affidavit and all other needed documents 
  • Assistance notifying all relevant businesses, agencies and institutions 
  • Assistance replacing checks, credit cards and debit cards 
  • A full year of credit monitoring and fraud monitoring 
  • A full year of active follow-up after resolution 
  • All services also apply to immediate family members 


In addition to identity theft resolution services, all partners have access to CyberScout’s proactive educational material through a dedicated website, found at: http://www.ncgm-idtheft.com   

N.C. Grange Mutual Insurance Company specializes in property insurance in North Carolina only. We offer several insurance products for homes, farms, mobile and modular homes, churches, and small businesses all across the state. We are one of the largest writers of farm and rural property insurance in North Carolina. We are represented by nearly 200 independent agencies state-wide. By being “independent”, each agency is equipped to help you with a variety of your insurance needs. We have been in business since 1934 operating under the assessable mutual laws of our state and we understand the insurance needs of North Carolina property owners.