CyberScout
June 21, 2012

The Providence Mutual Fire Insurance Company Offers Identity Protection and Identity Theft Resolution Services to Policyholders

The Providence Mutual Fire Insurance Company has partnered with CyberScout to provide identity theft protection, management and resolution services as coverage enhancements to policyholders. This new program provides CyberScout LifeStages™ Identity Management services to policyholders at no charge, including 24/7 dedicated access to a fraud specialist for personalized support with proactive assistance and identity theft recovery services. 
          
CyberScout, the nation’s premier consultative provider of identity and data risk management, resolution and education services, today announced that The Providence Mutual Fire Insurance Company has partnered to offer identity protection and identity theft resolution services to policyholders at no charge. The Providence Mutual Fire Insurance Company policyholders now enjoy CyberScout’s LifeStages™ Identity Management services throughout the times in life when they are most vulnerable to identity theft.
          
According to the 2011 FTC Consumer Sentinel report, identity theft topped the list of consumer complaints for the 11th consecutive year, with more than 1.8 million complaints. Recognizing this trend, Providence Mutual Fire Insurance Company policyholders can rest assured knowing their insurance company can help resolve crises ranging from fire loss to property damage, personal law suits and also identity theft.

“We’re thrilled to join forces with CyberScout to offer identity management services to our policyholders,” said Sandy Parrillo, president and CEO of The Providence Mutual Fire Insurance Company. “Our goal is to help our policyholders avoid all losses and they can now take comfort in knowing they have identity management coverage at their fingertips.”

“As identity theft grows in scale and complexity, victims are often alone in trying to repair their reputation and identity,” said Matt Cullina, CEO of CyberScout. “We’re excited Providence Mutual has selected us to provide its policyholders with white-glove identity management and resolution services.”

CyberScout fraud specialists provide high-touch service to victims from the initial call for help until the case is resolved. Their expertise covers a range of issues, from proactive measures to take throughout a person’s life to true identity theft and account takeovers. The fraud specialists work one-on-one with victims until resolution is complete.

About The Providence Mutual Fire Insurance Company

New England's oldest mutual fire insurance company, The Providence Mutual Fire Insurance Company was chartered by the General Assembly of Rhode Island in 1800 in Providence. Today The Providence Mutual Group provides personal and commercial insurance protection, written exclusively through more than 400 professional independent agents, to more than 65,000 policyholders in New England, New York and New Jersey. Based in Warwick, RI, The Providence Mutual Fire Insurance Company currently employs approximately 75 individuals, all of whom are committed to providing consistent, excellent service to the agents and policyholders.

Committed to providing policyholders with the security they deserve, The Providence has historically demonstrated outstanding financial performance and responsibility. A.M. Best Company, the nation's leading independent provider of insurance financial reporting, has consistently awarded The Providence Mutual Group its excellent (A) rating. The award is based on The Providence's solid capital position and accumulation, its excellent liquidity derived from disciplined underwriting practices and extensive local market knowledge through its long-standing independent agency relationships.

For more than two hundred years, The Providence has endured the winds of change and remained true to its original mission: to provide financial security to our policyholders against the "ravages of fire," and other perils from which they seek protection.

Since 1800, The Providence has kept its promise, in the best mutual tradition, providing stability to policyholders by continuing to serve "for the security and advantage of our neighbors and fellow citizens" and "without any view of private gain or interest."

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