CyberScout
September 10, 2007

United Fire Group Partners with CyberScout for Identity Management and Resolution Service

CyberScout, an industry leader in identity management, identity theft education and resolution services, announced today a new partnership with United Fire Group. This partnership will give all Personal Lines account holders free access to a team of professional fraud specialists and identity management experts to shield and help them recover from America’s fastest-growing crime.  

“Identity theft is one of the fastest growing crimes in the country today and it is our responsibility at United Fire Group to protect our clients with the best service available,” said Al Sorensen, Vice President, Corporate Underwriting. “CyberScout offers the most comprehensive program in the country and we are pleased to be able to provide this service to our clients.” 

“We’re proud to be working with United Fire Group to help protect policyholders against one of the fastest growing yet most subtle crime occurring today,” said CyberScout President Steve Christenson. “We are confident that CyberScout will provide expert guidance and a clear road map if any of our customers fall victim.” 

CyberScout Resolution Service

If a member partner becomes a victim of identity theft, an CyberScout expert personal advocate will guide and assist them through the entire process of restoring their credit and identity.  CyberScout’s identity theft resolution service includes:

  • Unlimited one-on-one access to an expert personal advocate 
  • Fraud alerts placed with all three credit bureaus 
  • Step-by-step review of credit reports from all three bureaus 
  • Assistance preparing the Fraud Victim Affidavit and all other needed documents 
  • Assistance notifying all relevant businesses, agencies and institutions 
  • Assistance replacing checks, credit cards and debit cards 
  • A full year of credit monitoring and fraud monitoring 
  • A full year of active follow-up after resolution 

 

Identity recovery assistance to help replace critical personal documentation such as a driver’s license, birth certificate or Social Security card due to a home fire, flood or weather related disaster. 

All services also apply to immediate family members 

In addition to identity theft resolution services, all partners have access to CyberScout’s proactive educational material through a dedicated website, found at  www.unitedfiregroup-idtheft.com. 

 

United Fire & Casualty Company is a regional insurer that, along with its insurance subsidiaries, offers personal and commercial property and casualty insurance and life insurance. The company markets its products principally through its regional offices in Cedar Rapids, Iowa (company headquarters); Denver, Colorado; and Galveston, Texas. For the 15th consecutive year, United Fire & Casualty Company has been named to the Ward’s 50, a respected benchmark group of the industry’s top-performing insurance companies. United Fire & Casualty Company writes personal lines for the following subsidiaries: Lafayette Insurance Co., Addison Insurance Co., United Fire Lloyds, and United Fire & Indemnity Co.